Accessibility
Charitable Donations and Autographs
While we would like to fill each request, the high demand coupled with NCAA regulations, prevents that from occurring. In an effort to support as many philanthropic endeavors as possible, certain guidelines have been implemented.
Email: autographs@ia.ua.edu
Children's Activities
Big Al's Kids Club
Big Al's Kids Club is the best club around for young Bama Fans to show their Crimson Tide Pride! It is the official Kids Club of Alabama Athletics and is FREE to all kids 12 and under. Members will experience exclusive benefits and offers that are not available to anyone else.
Phone: 205-348-7497
Email: kidsclub@ia.ua.edu
Clear Bag Policy
In the interest of public safety, The University of Alabama implemented a clear bag policy that limits the size and types of bags that may be brought in by fans to ticketed venues. The University regularly reviews policies and strategies for fan safety. The implementation of this measure was intended to enhance public safety while minimizing time spent searching bags at gate security checkpoints, easing access into the stadium.
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
Concessions
Donations/Giving
Crimson Tide Foundation
Box 870343
Tuscaloosa, AL 35487-0343
Phone: 205-348-9727
Fax: 205-348-0789
Email: ctf@ia.ua.edu
Event Staffing
For those interested in part-time or seasonal employment as part of our team, visit rolltide.com/jobs.
Facilities
Facility rental requests can be placed at ems.ia.ua.edu.
If there are facilities issues that need to be addressed, please contact us with one of the methods below.
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
Gameday Information
Gameday Policies
If you have questions about any of the gameday policies, please contact us with one of the methods below.
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact - Football Only (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
In-venue Entertainment
Due to the high volume of proposals for gameday entertainment and/or recognitions (music requests, anthem performers, videoboard messages, etc.) we are unfortunately unable to accommodate any external requests.
Lost and Found
Football Lost and Found is located on the Lower Level Concourse, Section C, near Gate 24. Items will be turned over to UAPD approximately 30 minutes following the end of the game.
UAPD
Phone: 205-348-5454
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
Metal Detectors
All guests will be subject to security screening prior to entry inside Bryant-Denny Stadium along with inspection of all approved clear bags and carry-in items. Security staff will utilize walk-through magnetometers, handheld metal detectors and/or a physical pat-down to screen all guests at security checkpoints. Patrons are asked to form single file lines and continue walking through detectors. If further screening is necessary, security staff will alert the patron. If a guest does not feel comfortable with the metal detector screening due to medical reasons, a physical pat-down will be conducted instead. Please have all bags open for security staff and be prepared to remove any item from inside the bag if requested for closer inspection. Guests electing not to consent to the metal detector screening or physical pat-down along with a bag search will be denied entry.
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact - Football Only (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
Feedback/Suggestions
Parking
Parking information can be found at uagameday.com. Call 205-262-2811 for more information.
Problems with an Order
Auctions
For concerns about an auction conducted through rolltide.com, please contact Merrill Boles at mboles@crimsontide.com or 205-348-9614.
Media Guides
If you have a question about the media guide that you ordered, please contact Amanda Stewart at astewart@ia.ua.edu or 205-348-6084.
Merchandise
If you ordered merchandise through shop.rolltide.com, the help center may be able to answer your question. You may also call 1-877-833-7397.
Tickets
Problems with tickets should be directed to the Ticket Office at ticketoffice@ia.ua.edu or 205-348-BAMA. A live chat is also available during normal business hours.
Prohibited Items
The following items are prohibited inside The University of Alabama events:
- Animals (service animals are permitted)
- Artificial noisemakers (bells, horns, whistles, cow bells, etc.)
- Banners/Flags/Signs commercial, political, or offensive in nature
- Cameras with telephoto lenses over 6" long
- Cans/glass bottles (empty plastic/metallic cups or bottles are permitted)
- Seat backs larger than a single seat (16" wide)
- Clear bags over 12" x 6" x 12" & Non-clear bags over 4 1/2" x 6 1/2", including coolers
- Outside food and/or drink, including alcohol (Exceptions will be made for those with medical requirements and/or special needs.)
- Large electronics
- Selfie Sticks/Tripods/Poles
- Strollers/Carseats/Non-ADA compliant mobility devices
- Umbrellas
- Weapons and firearms &/or any other item deemed dangerous, unnecessary, inappropriate or suspicious in nature
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact - Football Only (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
Seating
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact - Football Only (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
Security Staff / Andy Frain Services
For those interested in part-time or seasonal employment as part of our team, visit rolltide.com/jobs.
If you would like to speak to someone about the security staff, please contact us with one of the methods below.
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact - Football Only (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
StubHub - Buying and Selling
Sponsorship/Vendor Opportunities
Crimson Tide Sports Marketing (CTSM) solely represents the University of Alabama. In complete collaboration with the university, this locally based Learfield IMG College team is committed to extending the affinity of the Alabama brand to businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate fan base. As exclusive multimedia rightsholder for the Alabama Crimson Tide, CTSM manages all aspects of the rights relationship, providing corporate partners both traditional and new media opportunities with the university. They can bolster their own brand and garner maximum exposure through such inventory as venue signage; event sponsorships and promotion; corporate hospitality; audio and television; digital engagement and visibility via the official athletics website ROLLTIDE.com.
Tailgating
For information related to game day tailgating, please visit UAGameday.com.
Ticketing
TIDE PRIDE
Traffic
Traffic information can be found at uagameday.com. Call 205-262-2811 for more information.
Venue Information
If you have general questions about the venue such as restroom location, nursing stations, re-entry policies, please contact us with one of the methods below.
Non-Gameday Contact (Monday - Friday, 9 a.m. - 5 p.m.)
Phone: 205-348-3600
Feedback/Suggestions
Gameday Contact - Football Only (2.5 hours before the event starts - end of the event)
Guest Services Help Line: 205-348-5620
Feedback/Suggestions